Business Systems Analyst

Job Description

You will require the following skills:
 
**Responsibilities:**
Triage queries from system users
Maintenance of different application query and resolution logs
Assist in identifying training needs
Identify system bugs and enhancements as well as assist in product testing
Maintaining key reference data within systems
Engage effectively with system users throughout the business and participate in user groups
·Monitor system processes, identifying and working to resolve, any issues that may arise
Establish and maintain system user guide and other documentation
Assist with user and system access management and control
Performing monthly SOX audit checks of applications and work with the Business System Analyst and QA Lead to identify system / process improvements
Liaise with system vendors to resolve functional queries and system performance issues
Assist with any other tasks as they may arise to further the goals of the business
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Desirable selection criteria

**Skills and Experience:**
Minimum of 10+ -year experience as a business application analyst
Experience of working within a hybrid Lloyd’s managing agent / Company market carrier preferable
Understanding of London Market applications used end to end in an insurance organisation.
Knowledge of key Microsoft applications
Ability to troubleshoot and solve problems without supervision
Good verbal and written communication skills
Ability to work with a high degree of accuracy and motivation
Confident in working across various business teams and at all levels
Confident in working with 3rd party vendors
Ability to productively leverage data and technology
Open, innovative and inclusive mindset
Collaborative spirit

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